Eyjardalsá Horse Riding Terms & Conditions.


The “Company” means Eyjardalsá Horse Riding (Anna Baldursdóttir)

The “Purchaser” means the individual, or a company, who purchases The Product according to the terms and conditions set out herein and/or each participant in the tour.

The “Contract” means the contract according to the terms and conditions set out herein between The Company and The Purchaser for the sale and purchase of The Product. The Contract is binding for both parties when The Purchaser has confirmed an order for The Product and receives the receipt of a payment or order confirmation from The Company.

The “Product” means the product as described in The Purchaser´s order confirmation whose specifications are also described on the website: www.eyjardalsa.is

The “Purchaser´s order” means an offer from The Purchaser to purchase The Product according to the Terms and Condition set out herein.

Customer Service

We are able to assist you should a problem arise with your order and/or if you need any further information regarding The Product. Send us an e-mail at booking@eyjardalsa.is.

Pricing and terms of payment

All of our prices are listed on our website, www.eyjardalsa.is. Our prices include VAT and taxes. The Product and our service are prepaid. Upon a payment, The Purchaser will receive from The Company an order confirmation and a receipt of a payment sent according to given contact information by The Purchaser.

DalPay Retail is an authorized

retailer of goods Anna Baldursdóttir / www.eyjardalsa.is and services supplied by  and dalpay.is

+1877-8657746 will appear on your card statement.

Cancellation policy, refund

We are available to assist you should a problem arise with your order and/or if the Purchaser wishes to cancel his order. In cases where The Purchaser wishes to make a cancellation regarding his order for a day tour, it is necessary to contact us as soon as possible at +354 693 7757 or e-mail booking@eyjardalsa.is

Reservation can be canceled 24 hours prior to tour without penalty. Cancellations for tours 24 hours or less before the tour will be charged 30% of the total fee. Cancellation for tours 12 hours or less before the tour will be charged full price. The cancellation must be sent via e-mail, booking@eyjardalsa.is or call us at +354 693 7757. Refund can take up to 10 business days to show on The Purchaser´s bank account.

If the day tour is canceled by The Company, for example, due to bad condition considering the weather or other reasons, the Purchaser will be offered another date for the tour, or The Company will reimburse The Purchaser in full according to his request thereof.

Safety rules, responsibility of participants etc.

The age limit for the River tour is 8 years and the Waterfall tour is 12 years. Due to possible damage to unborn children and the woman herself in case of an accident pregnant women are not permitted to join the riding tours.

People under the influence of alcohol or intoxicating drugs are not permitted on the riding tours. Please note that the weight limit for all tours is 110 kg (240 lbs).

All participants must participate in the riding tour by their own free will and are aware that each trip can involve some danger. It is the responsibility of each rider to assess whether he is physically able to take part in the trip, including getting on and off the horse by his own strength. Each participant is obliged to inform the tour guide of any condition that might affect their ability to participate in the tour. If a group is divided during the ride the parents must stay in the same group as their children.

In order to ensure the security of each participant, every rider agrees to follow safety rules as described in this terms or provided by the employees of The Company. In case of failure in that respect by the participant and/or he gives The Company wrong information, that will entail loss of rights to make claim against The Company. Each participant shall bear all responsibility for damage caused by him due to his carelessness or failure to follow set/given/published instructions by The Company and its employees.

Backpacks cannot be taken on the ride but a small waist bag is allowed. Please note that both tours cross river. The Company is not responsible if any water damage occurs to cellphones or other personal electronic devices.


All tours are weather and condition dependent. The Company reserves the rights to alter routes, tours or timetables without prior notice, should the necessity arise. For that reasons The Purchaser is aware of and agrees that the estimated duration of tours as indicated by The Company, both distance in km and/or its duration pr. hour can change for various reasons depending on the conditions and circumstances each time.

The Company shall not be liable for any incidental, consequential or contingent damages. The Company shall have the right to investigate all claims according to its responsibility by law.

No liability is assumed for loss or expenses due to delays or changes of arrival or departures of flights or other services, weather, strike, riot wars, natural disasters or any other unforeseeable causes.

Choice of Law and jurisdiction

The interpretation and application of The Contract shall be in accordance with Icelandic law. Both parties hereby agree that the only jurisdiction and venue for any dispute with The Company or in any way relating to use of this website, www.eyjardalsa.is or to products purchased from The Company is before district court in Akureyri, Iceland.

Please visit The Company’s website, www.eyjardalsa.is for further information regarding each day tour available for purchase.